Privacy Policy
Do you have questions about how we process your data or would you like to learn more about our privacy policy? We are transparent and available to provide you with clear information about the collection, use, and protection of your data.
1. Introduction
We treat the confidentiality of personal data with seriousness and responsibility, and their security is a priority for us. Therefore, we are committed to complying with the rules imposed by European Regulation No. 2016/679, referred to as “the Regulation,” regarding the processing of personal data and the free movement of such data.Through this policy, we explain what personal data we process, how we collect it, how we use it, and, most importantly, how we protect this data.We also inform you about the rights you have and guide you on how to exercise them.2. About Us
Our registered office is in Romania, Ilfov County, Balotesti Village, Martha Bibescu Street No. 28, Building C1, postal code 077015, Tax ID 52997235, Trade Register No. J2025092157007.The legal representative of the company can be contacted at Romania, Ilfov County, Balotesti Village, Martha Bibescu Street No. 28, Building C1, postal code 077015 and at the email address: contact@protegma.ro.From the perspective of EU Regulation 679/2016, PROTEGMA SRL is a personal data controller and has designated a data protection officer who can be contacted at:- Email address: contact@protegma.ro;
- Our address is: Romania, Ilfov County, Balotesti Village, Martha Bibescu Street No. 28, Building C1, postal code 077015, attention DATA PROTECTION OFFICER.
3. What Data We Collect and How We Collect It
Contact Form
Available on the page: https://protegma.ro/contact/.
We use your personal data to receive your request and to have all the necessary information to contact you. Data collected:- Full name;
- Name of the company you represent;
- Email address;
- Phone number;
- Message / details about the request.
Quote Request Form
Available on the page: https://protegma.ro/solicita-oferta/, accessible after adding products of interest to the quote request list via the “Request Quote” button on product pages.
To send you a personalized quote for the requested protection products (DEFENDER by Adam Hall, Beck Proguard, Ground Guards, Hushtec), we collect:- First and last name;
- Company name;
- Email address;
- Phone number;
- Message / additional details about the request (quantities, deadlines, delivery destination);
- List of products for which a quote is requested.
Provision of Products Requested Through the Quote
If you accept the quote received and we sign a contract, firm order, or issue an invoice following your request, we also collect the following for its execution:- Company data (name, Tax ID, Trade Register No., registered office address, bank account);
- Data of technical and administrative contact persons from your company;
- Delivery address and contact person data at the delivery point.
Newsletter Subscription
To send you information, articles, and news about our products, we collect:- Email address;
- Optionally, first and last name.
Automatic Data Collection
Automatic data collection is performed through:- Cookie technology: a cookie is a piece of information transmitted from a web page, saved by the browser on your computer’s hard drive, which we can access later. It stores statistical information necessary for a web page to personalize the browsing session, such as previously visited web pages, internet service provider used, country of origin of the website visitor.
- Technical: absolutely necessary to ensure the technical efficiency of the site;
- Functional: remember your choices (including products added to the quote request list) and help us improve your experience on our site;
- Performance: help us measure site performance using information about how visitors navigate the site;
- Retargeting: help us place advertisements on other web pages you use;
- Social media plug-ins: to connect our visitors to various social media channels.
Google Analytics
Our website uses the web analytics service “Google Analytics” from Google Inc. for statistical purposes.This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which in turn uses cookies. The information generated by the cookie about your use of the site will be transmitted to and stored on Google servers in the USA.If IP address anonymization is enabled, your IP will be shortened within the member states of the European Union or other third-party members of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is enabled for this site. Google will use this information on behalf of the operator of this site for the purpose of evaluating your use of the site, generating reports on site activity for website operators, and providing them with other services related to site activity and internet usage.The IP address transmitted by your browser will not be associated with other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser; however, in this case, you may not be able to use all the functionalities of the site. You can also opt out of using Google Analytics in the future by downloading and installing the Google Analytics Opt-out Browser Add-on for your browser: https://tools.google.com/dlpage/gaoptout?hl=en.To agree or withdraw your consent regarding automatic processing through the programs or technologies mentioned above, set this option in the welcome message you receive when accessing the site or make the appropriate settings in your browser. For more details, access our cookie policy. If you choose to browse without these technologies or programs, some functions or features of the site will not be able to function. If you accept the full use of automatic collection programs and technologies, we will collect the following data:- Identity data: first and last name, name of the company you represent;
- Contact data: email address, phone;
- Technical data: connection data, including IP, operating system and platform, browser identification, location, technologies used on devices used to access the site;
- Usage data: of the website and our services;
- Marketing data: your preferences to receive information from us or from third parties.
4. Purpose of Collection and Legal Basis
We collect information containing personal or technical data primarily for:1. Provision of Products Requested Through the Quote.
To execute the contract, firm order, or invoice issued following your acceptance of the quote, we process your identity, contact, and delivery data. The legal basis is contract performance. Without this data, we cannot deliver the requested products and issue the related fiscal documents.2. Receiving and Processing Quote and Contact Requests.
To respond to requests received through the contact form or quote request form, we process your data based on pre-contractual measures taken at your request.3. Improving Our Services and Your Browsing Experience on Our Site.
To carry out this activity, we rely on our legitimate interest in conducting commercial activities, but we are also attentive to respecting your rights and freedoms, so we offer you the easy option to unsubscribe from the use of programs and technologies we use in the data collection and processing process.4. Direct Marketing.
We base marketing communications on your prior consent. You can change your mind at any time by accessing the unsubscribe button in the messages you receive from us.5. Fulfillment of Legal Obligations.
As a product supplier, we have the obligation to issue fiscal invoices, keep accounting documents, and communicate certain information to competent authorities, according to current legislation (Tax Code, Accounting Law, etc.).6. Site and Infrastructure Security Reasons.
The basis for collection and processing for this purpose is both legal and based on our legitimate interest in protecting our business and ensuring the security of our systems.5. Impossibility, Refusal to Provide Certain Personal Data
If you do not provide us with the requested information, it is very likely that we will not be able to receive and process your request, which would prevent us from sending you a quote for the products of interest or responding to your contact message.6. Users
Your data is used by PROTEGMA SRL (protegma.ro) and we will never share your personal information with a third party for purposes other than those described in this Policy.We may transmit your personal information to our trusted partners who are able to provide guarantees regarding the security and confidentiality of your data and who process data only in accordance with our instructions.Our partners are generally third-party service providers with whom we collaborate and who operate in areas such as: web hosting and database services, behavioral analysis services (Google Analytics), accounting and taxation, legal consultancy and assistance, marketing, or public authorities.7. Storage Location
Both the website and the physical and electronic database containing personal information are hosted and stored on secure servers in Romania and the European Union.To the extent that we transfer certain personal data to entities located in the European Union or outside the Union, including to states that the European Commission has not recognized as having an adequate level of personal data protection, we will take measures to protect your rights and interests.Transfers will be protected by standard contractual clauses approved by the European Commission or other adequate safeguards provided by the GDPR Regulation.8. Security Measures
Although your data is collected online, some of it is also stored on paper (e.g., contracts, invoices).PROTEGMA SRL (protegma.ro) is particularly and constantly concerned with implementing effective security measures to protect your personal data and to avoid security breaches, both regarding information stored online and on physical media.Regardless of the storage method, your data is kept in secure environments that benefit from protection measures against unauthorized access, use, disclosure, modification, or destruction.We have also implemented special measures for network security and data transfer, infrastructure auditing and testing, trained personnel, data transfer outside Romania only to entities that can ensure similar protection, etc.9. Storage Period
If we process your data for the performance of pre-contractual or contractual obligations, we will store the data for as long as necessary to execute the contract and for an additional subsequent period.If we process your data by virtue of a legal obligation or in the public interest, we will store the data for as long as necessary to comply with legal obligations or for as long as the interest is qualified as being of public utility.If we process your data to protect our legitimate business interests, we will store the data until you request us to stop, unless we can demonstrate that the reason we collect and store is a priority over your interests, rights, and freedoms.If we process your data based on your express consent, we will store the data until you ask us to stop.- Data associated with contracts, orders, and invoices: 10 years, according to Accounting Law No. 82/1991.
- Data collected through the contact form: 12 months.
- Data collected through the quote request form: 12 months from the last interaction, if the quote does not materialize into an order.
- Data collected through newsletter subscription: until unsubscription or withdrawal of consent.
10. Automated Decision-Making
PROTEGMA SRL (protegma.ro) does not use automated processes that can generate legal effects concerning you or that can affect you to a significant extent.You can request at any time not to be subject to a decision based exclusively on automated processing if that decision produces legal effects concerning you or affects you in a similarly significant manner.You cannot benefit from this opt-out right if the decision made as a result of automated data processing is necessary for us to conclude or execute a contract, or if it is permitted by law and there are adequate safeguards for your rights and freedoms.If you have given us your consent regarding automated processing and then change your mind, you can withdraw this consent at any time by submitting a written request to us.11. Rights
- Right to information – you have the right to know whether your personal data is being processed, what data is collected, where it is obtained from and why, by whom it is processed, for what period, and whether this data is subject to automated processing that may produce legal effects or significantly affect you.
- Right of access – you have the right to access, free of charge and at reasonable intervals, the data collected from you or about you. This includes your right to request and obtain a copy of the personal data collected.
- Right to update/rectification – you have the right to request the rectification or updating of your personal data that is inaccurate or incomplete.
- Right to erasure – if you have withdrawn your consent, object to data processing, the processing is not compliant with the provisions of the Regulation, or is no longer necessary to achieve the purposes for which the data was collected and processed, you can request that your personal data be deleted from our records.
- Right to restrict processing – if certain conditions apply, you have the right to restrict the processing of your personal data.
- Right to object – in certain cases, you have the right to object to the processing of your personal data, for example in the case of direct marketing.
- Right to object to automated processing – if your personal data is subject to automated processing, including profiling, which may produce legal effects or significantly affect you, you are entitled to request that we exclude your data from any automated individual decision-making process.
- Right to data portability – you have the right to obtain your personal data in an appropriate format or, if possible, through direct transfer from one processor to another.
- Right to assistance from the supervisory authority – you have the right to request assistance from a supervisory authority and the right to other remedies, such as requesting compensation.
- Right to withdraw consent – you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to its withdrawal.
- Right to file a complaint – if you want to make a notification regarding the way we process your personal data, we invite you to contact us:
- Email address: contact@protegma.ro;
- Our address is: Romania, Ilfov County, Balotesti Village, Martha Bibescu Street No. 28, Building C1, postal code 077015, attention DATA PROTECTION OFFICER.
